.png)
STORE POLICY
Customer Care
At Decus Beauty, your experience is our highest priority. We are committed to providing exceptional service, fast communication, and complete transparency from checkout to delivery.
If you have questions about your order, shipping, product recommendations, or anything else, we’re here to help.
Customer Support Email:
📧 info@decusbeauty.com
We respond to most inquiries within 24–48 business hours, Monday–Friday.
To ensure faster assistance, please include your order number when contacting us about an existing order.
We value your trust and are dedicated to delivering both beautiful results and a seamless shopping experience every step of the way.
Privacy & Safety
At Decus Beauty, your privacy and personal information are treated with the highest level of care, respect, and protection. We are committed to safeguarding your data and using it only in ways that support a secure and seamless shopping experience.
Information We Collect
We collect only the information necessary to process your order and communicate with you effectively. This may include:
• Name
• Billing and shipping address
• Email address
• Payment details (processed securely through third-party payment providers)
• Order history
Payment Security
All payments are processed through secure, encrypted third-party payment gateways. Decus Beauty does not store or have direct access to your full credit card information at any time.
How We Use Your Information
Your information is used solely to:
• Fulfill and ship your orders
• Communicate about your purchase
• Provide customer support
• Send order confirmations and shipping updates
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies & Website Data
Our website may use cookies and analytics tools to improve performance, enhance your browsing experience, and understand how visitors interact with our site. These tools do not collect personally identifiable information beyond what is necessary for site functionality and optimization.
Contact & Data Access
If you ever wish to review, update, or request the removal of your personal information from our system, please contact us at:
We will respond to privacy-related inquiries within 48 business hours.
Your trust is deeply valued, and we are committed to protecting your privacy at every stage of your experience with Decus Beauty.
Wholesale Inquiries
Decus Beauty is a luxury clean skincare brand crafted with high-performance, naturally derived ingredients and designed to support skin at every stage of life. We welcome partnerships with select spas, boutiques, wellness centers, and retail locations that align with our values of quality, integrity, and results-driven clean beauty.
If you are interested in carrying Decus Beauty in your retail space, we invite you to reach out for wholesale information, minimum order requirements, and account setup details.
How to Inquire
Please email us at:
Include the following:
• Business name
• Contact person
• Website or social media link
• Shipping address
• Resale permit
Our team will review your inquiry and respond within 2–3 business days. We look forward to partnering with businesses that share our commitment to elevated, effective clean skincare.
Payment Methods
-
Credit / Debit Cards
-
PAYPAL
-
Offline Payments